EMERGENCY SERVICES

Emergency Services administers a variety of programs to provide financial assistance in response to an unexpected emergency expense or unforeseen temporary loss of income.

Assistance is not in the form of cash; payments are made directly to vendors such as utility companies or landlords. Due to funding cycles, all programs are not necessarily in effect at all times. Eligibility requirements may vary depending on the program. Please call 863-402-6626 in advance to ensure that funding is available and that you meet basic eligibility requirements.

• Utilities – Assistance with electric bills is available through referral to LIHEAP (Low Income Home Energy Assistance Program). Under certain circumstances water bills and electric bills are eligible for payment through our Emergency Services
• Rent/mortgage – Clients must complete an assessment of needs and eligibility to be considered for programs that may provide assistance with one month’s rent, or past-due mortgage.  Programs are for low-to-moderate-income individuals or families that have experienced an unforeseen financial crisis.
• Information & referral – Applicants are routinely referred to other service providers if their needed service is not available through our office. Another important resource for services available in the community is the United Way Information & Referral database (1-800-881-UWAY).

FOOD ASSISTANCE

Food Pantry
The food pantry is available daily to supply emergency food needs for Highlands County Residents.

Commodity Food Distribution
USDA foods are distributed to eligible families monthly Tuesday through Thursday from 7AM until 12:00 Noon.  Commodity information hotline number is 863-402-6844.

INDIGENT BURIAL

Indigent Burials and Cremations:  For those who have no provision for final expenses
Highlands County provides for direct burial or cremation when there are no other resources to cover final expenses. 

MEDICAL PAYMENT ASSISTANCE